Return Policy

 

Returns & Exchanges
We accept returns within 30 days of delivery on unused items in their original condition.

How to Start a Return
To begin a return, email us at chad@newtonjames.com with your order number.

Return Shipping Costs

  • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

  • A prepaid FedEx return label can be provided upon request. The cost will be deducted from your refund.

Refunds
Refunds are issued back to your original payment method within 3–5 business days after we receive and inspect the item.

Non-Returnable Items

  • Custom items

  • Clearance items

  • Gift cards